Scope
Our Cleaning Checklist
Exactly what we clean, room by room, and how a routine visit differs from a deep clean or a move clean. No surprises in either direction.
- The same scope every visit
- Routine, deep, and move columns
- Add-ons available on request
- Nothing hidden in fine print
Background-checked cleaners
Vetted before the first visit
Upfront pricing
Quoted before you book
Satisfaction guarantee
We return within 24 hours
Same-week availability
Across Mecklenburg County
Room by room
The full cleaning checklist
What is covered on a routine visit, a deep clean, and a move-in or move-out clean.
Kitchen
| Task | Routine | Deep | Move |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures | |||
| Dust windowsills, window frames, and ledges | |||
| Dust blinds | |||
| Dust ceiling fans | |||
| Dry dust decor and picture frames | |||
| Clean and dry sink and soap dish | |||
| Clean countertops and backsplash | |||
| Clean microwave inside and out | |||
| Clean stovetop, burners, and control panels | |||
| Clean exteriors of fridge, oven, and dishwasher | |||
| Clean stationary small appliances | |||
| Wipe down table and chairs | — | ||
| Clean light switches and doorknobs | |||
| Spot clean cabinet fronts and handles | |||
| Empty trash and wipe down can | |||
| Sweep, vacuum, and mop floors | |||
| Clean range hood and vent | — | ||
| Wipe down exteriors of all cabinets and drawers | — | ||
| Wipe down doors and door frames | — | ||
| Dust and wipe baseboards | — | ||
| Clean pantry floor and shelves | — | — | |
| Wipe insides of cabinets and drawers | — | — |
Bathrooms
| Task | Routine | Deep | Move |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures and shelves | |||
| Dust doors, windowsills, and window frames | |||
| Dust blinds | |||
| Tidy personal items and hand towels | — | ||
| Clean and dry shower and tub | |||
| Clean and dry sink, counter, and soap dish | |||
| Clean mirrors and glass | |||
| Polish towel bars and paper holder | |||
| Clean toilet inside, outside, and behind | |||
| Clean light switches and doorknobs | |||
| Wipe and disinfect cabinet fronts | |||
| Sweep, vacuum, and mop floors | |||
| Empty trash and replace liner | |||
| Scrub grout lines and shower door tracks | — | ||
| Wipe down doors and door frames | — | ||
| Dust and wipe baseboards | — | ||
| Clean exhaust fan cover | — | ||
| Wipe insides of cabinets and drawers | — | — |
Bedrooms
| Task | Routine | Deep | Move |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures and ceiling fans | |||
| Dust windowsills, frames, and blinds | |||
| Dust furniture, shelves, and decor | — | ||
| Make beds and straighten linens | — | ||
| Clean mirrors | |||
| Clean light switches and doorknobs | |||
| Empty trash | |||
| Vacuum carpets and rugs | |||
| Sweep and mop hard floors | |||
| Vacuum under beds and behind furniture | — | ||
| Wipe down doors and door frames | — | ||
| Dust and wipe baseboards | — | ||
| Wipe closet shelves and rods | — | — |
Living Areas & Hallways
| Task | Routine | Deep | Move |
|---|---|---|---|
| Remove cobwebs | |||
| Dust light fixtures and ceiling fans | |||
| Dust windowsills, frames, and blinds | |||
| Dust furniture, electronics, and decor | — | ||
| Fluff cushions and fold throws | — | ||
| Clean glass tabletops and mirrors | |||
| Clean light switches and doorknobs | |||
| Vacuum upholstery surfaces | — | ||
| Vacuum carpets and rugs | |||
| Sweep and mop hard floors | |||
| Wipe stair railings and banisters | |||
| Vacuum under and behind furniture | — | ||
| Wipe down doors and door frames | — | ||
| Dust and wipe baseboards | — | ||
| Wipe vent covers and radiators | — | ||
| Clean interior window glass | — | ||
| Wipe entry closet shelves | — | — |
Questions
Checklist questions
Is the checklist the same for every visit?
Yes. The room-by-room scope runs the same way each time, which is what stops results swinging depending on who is scheduled that week.
Can I add or remove items from it?
Yes. Add-ons like interior windows or inside the oven can be attached to any visit, and rooms you would rather skip become a standing note on your account.
What is not included as standard?
Interior appliance cleaning, interior windows, and inside cabinets sit outside a routine visit and come with a deep clean or as add-ons. Exterior windows above ground floor and duct cleaning are specialist work we do not take on.
Do you make beds and do laundry?
Beds are made on request. Laundry is not part of the standard scope, though we will discuss it as an add-on for recurring clients.
How long does a standard clean take?
Most one and two-bedroom homes take two to three hours. Larger homes get a bigger crew so the visit finishes in one stretch rather than running into the evening.
Do you clean walls and baseboards?
Baseboards come with a deep clean and get spot-attention on routine visits. Full wall washing is a separate job and we will quote it as one.
What about pet areas?
Litter boxes, crates, and feeding areas can be included if you ask. They are not standard because plenty of clients would rather handle them personally.
Do you use different products in different rooms?
Yes. Bathrooms, kitchens, stone counters, and hardwood each take different chemistry. Using one all-purpose product everywhere is how finishes get damaged over time.
Does the checklist change for older homes?
The list stays the same; the method changes. Original hardwood, plaster, and period tile get less moisture and gentler products than newer surfaces.
What if something on the list gets missed?
Tell us within 24 hours and we come back to re-clean that area at no additional cost. The checklist is what we hold ourselves to, so a gap in it is ours to fix.
Want something added to the scope?
Interior windows, inside the refrigerator, laundry, or a room to skip entirely. Tell us and we will price it in.