We collect the information you give us directly: your name, email address, phone number, service address, and any details you include about your property or scheduling needs. We collect this when you submit a quote request, contact us by email, or book a service.

We also collect basic technical information automatically, such as your IP address, browser type, and which pages you visited. This is standard web analytics and is not used to identify you personally.

We use your information to respond to your request, provide a quote, schedule and perform cleaning services, send arrival and completion notifications, process payment, and follow up about your service.

We may email you about your existing service or about changes to scheduling. We do not sell your information, and we do not add you to unrelated marketing lists without your consent.

We share information only where it is necessary to run the service: with the cleaners assigned to your visit, with payment processors to take payment, and with service providers who host this website or handle our email.

We may disclose information where required by law, or where necessary to protect our rights, safety, or property.

We keep client records for as long as you remain a client and for a reasonable period afterward for accounting, tax, and legal purposes. Quote requests that do not become bookings are kept for a limited period and then removed.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email us and we will respond. Note that we may need to keep certain records for legal or accounting reasons even after a deletion request.

You can opt out of non-essential email at any time by replying and telling us so.

We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. The version published on this page is the version that applies.